You must request the desirable recordings within 30 days. You should download these requested file within the same 30 days.
The merging and downloading process can be completely streamlined. In your NowMax dashboard ‘Settings’ you can AutoRequest your preferred Output Versions. You can also link your storage system (Dropbox, Amazon S3 bucket, Google Drive, OneDrive, …) with our Watch Folder, so any requested outputs are automatically transferred to your preferred destination.
As a registered Interviewer, you can request a password reset through the application and via the web interface.
You can also send an e-mail to and we’ll send you a ‘reset password’ e-mail.
We haven’t included any social integrations in the NowMax application. However, you can share the specific link of the ‘Share UI’ that you’ll find in the summary e-mail.
As a registered account administrator, you can send an e-mail to and we’ll send you a ‘reset password’ e-mail.
Yes. As a solution for (broadcast) professionals, we gladly demonstrate the app with a live demo. Afterwards, we will provide you with a 14-day free trial. Within this time span, you can record audio and video for max. 30 minutes.
If you continue to have issues with your camera, download the latest version of NowMax from the App Store or Google Play Store. Contact NowMax support for further assistance.
If you cannot hear other participants in a NowMax Interview, follow these steps to troubleshoot the issue:
If you are experiencing issues using your microphone with the NowMax mobile app, follow these steps to troubleshoot the issue:
If you are still having issues, please submit a ticket or contact .
If you are experiencing any issue(s) with latency, frozen screen, poor quality audio and/or video while using a home or non-enterprise WiFi connection, try the following:
“”
